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Customer Notice

Storm Ophelia has delivered unprecedented and widespread levels of damage to eir's infrastructure throughout the country. This includes damage to poles and cables. While damage has been sustained throughout the country, the Southwest and Midlands are the worst affected areas and in particular Cork County. Field technicians have, as a priority, attempted to make safe any dangerous poles or cables that have posed a public safety risk. Site access and road closures continued to pose a challenge overnight. You can report any dangerous situations involving fallen telephone cables or poles on 1850 245 424. Please only call this number in emergency situations.

Please check support.eir.ie for further updates.

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