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Customer Notice

eir now estimates that approximately 150,000 customers are without broadband, telephone and mobile services as a result of Storm Ophelia.

The storm has delivered unprecedented and widespread levels of damage to eir’s infrastructure, including damage to poles and cables. While damage has been sustained throughout the country, the Southwest and Midlands are the worst affected areas and in particular Cork County.

For a breakdown of estimated faults by county please click here.

You can report any dangerous situations involving fallen telephone cables or poles on 1850 245 424. Please only call this number in emergency situations.

Further updates will be posted throughout the day at eir.ie/support

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