eir broadband speed FAQs
Everything you wanted to know about broadband speed
What are the differences between eir Fibre and uncongested broadband speeds?
eir Fibre broadband can provide speeds of up to 100Mb which are much higher download and upload speeds compared to uncongested broadband. This is because eir Fibre uses fibre optic cables from the telephone exchange to your local cabinet, whereas uncongested or DSL broadband use copper lines and these fibre optic cables allow faster, more reliable speeds.
Check out our range of broadband products
If your area is not yet eir Fibre enabled, we have great broadband products with speeds up to 24Mb and we can upgrade you for FREE when eir Fibre comes to your area - subject to availability and a new 18 month contract. See full terms and conditions
What speed can I expect?
There are two main elements to the speed you experience in your home.
- The speed coming down the cable into your house from outside (your line speed)
- The wireless/Wi-Fi signal within your house
The speed coming down the cable is what we refer to as 'line speed'. This is determined by the type of broadband that is in your area (eir Fibre, uncongested or DSL) and how far your house is from your local telephone exchange and local cabinet.
Note: cables are not laid in direct line of sight.
To see what speed your line can support please choose from our range of broadband bundles and then check your availability. For active broadband customers check your line here.
Why do eir refer to "up to" speeds?
We say "up to" because the broadband speeds your line can receive to your door will depend on a number of factors, including how far you are from your local exchange - the closer you are, the higher the speed your line can handle.
What can I do to improve my speed?
If you are in an eir Fibre enabled area you can upgrade to a faster speed.
Or you can optimise the wireless/Wi-Fi signal by making some simple changes to your home network and this can greatly improve the speed you experience.
Find out how to improve your speed with our hints and tips.
eir Fibre broadband customers
Uncongested broadband customers
Broadband speeds explained
Broadband speed is measured in Mb/s (megabits per second)
Download refers to the speed with which you can receive content from the Internet. This means how quickly you can download a track/song, view a YouTube Clip, etc.
Upload refers to the speed with which you can send content. This could be sending an email, uploading photos to a website or filling out a web order form.
Most people download much more than they upload, therefore Broadband download speeds are always set to be faster than upload speeds.
Here are sample download speeds
Speed experiences may vary. Download times assume that the entire bandwidth (speed) is used for the download of the item. This will vary if software is in use or other users are connected at the same time. For best download experience connect directly with modem via ethernet cable.