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Voted Ireland's fastest mobile data network at the Switcher Awards 2016
Unlimited Calls & Texts to eir Mobile and Meteor
Our 7 channel sport pack completely free on selected bill pay plans
95% 4G coverage nationwide by April 2017
Superfast 3G and 4G data speeds when you need it
We support 14.5 million texts, 15 billion minutes and 51,000 GB of data each year
Stay connected with 99% population coverage across Ireland
Use the map below to check the 2G, 3G and 4G coverage in your area.
The big difference is speed. With a 4G enabled phone, you can experience speeds up to 10 times faster than 3G. You can load websites quicker, upload photos faster and wave bye-bye to buffering once and for all.
Why order online?
We guarantee our best prices are always online. Save up to 16% when you place your order online.
Who can help me with my online order?
Do you have questions or need help placing your order? One of our chat agents can help you out.
Who Is RootMetrics?
RootMetrics® is an independent mobile analytics firm that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. RootMetrics offers its series of RootScore® Reports that show how the networks perform across all the spaces of a consumer's mobile life, as well as its downloadable CoverageMap app. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.
What's a RootScore?
RootMetrics offers a RootScore for each category of performance that we test: Overall, Network Reliability, Network Speed, Data, Call and Text Performance. RootScores offer a simple way to translate thousands or millions of complex data points into clear and easy-to-understand marks of performance. RootScores are designed to reflect a consumer’s experience of network performance and are scaled from 0-100. It's simple: the higher the score, the better the performance.
RootScores approaching the upper limit (100) indicate extraordinary performance. Scores approaching the lower limit (0) represent network performance that would be clearly unacceptable to everyday consumer usage.
No single test determines RootScore results for any performance category. RootScores are calculated from multiple tests that are weighted according to their impact on an end-user’s experience.
How are RootScores calculated?
After the tests are evaluated for accuracy, the results are converted into scores using a proprietary algorithm. Mobile network operator rankings are determined through statistical comparison of RootScores. RootMetrics analyses the operators’ scores to determine when RootScores statistically differ between operators. We then use a standard competition-ranking algorithm to assign each operator a final rank.
Operators with divergent scores are at times determined to be statistically indistinguishable and therefore receive the same rank, and operators with very close scores can receive different final rankings depending on how they compare to other operators' test results.
What's a RootScore Award?
RootScore Awards are granted to the top-performing mobile network operators in each category RootMetrics tests. If two or more operators share the highest rank in the same category by recording statistically indistinguishable results, each operator earns a RootScore Award in that category.
RootMetrics test categories
Overall Performance: A combination of reliability and speed results from data, call, and text testing.
Network Reliability: A holistic look at reliability performance across data, call, and text testing.
Network Speed: A holistic look at speed performance across data testing.
Data Performance: RootMetrics tests reliability and speed during file uploads and downloads, downloading email, and while downloading files that represent loading typical webpages and apps.
Call Performance: RootMetrics tests how reliably each network is able to place and maintain calls.
Text Performance: RootMetrics tests how reliably and quickly consumers can send and receive text messages.
What is the contract length?
All our broadband, TV, mobile and home phone bundles are subject to an 18 months contract.
How will I receive my mobile?
Once your online order has been placed, an eir expert will be in touch to confirm your delivery address. We’ll then deliver your mobile to your door by courier.
Please be aware, orders placed during the weekend or on public holidays mean our eir expert will not in in touch until the next working day.
I want to know more about free EU roaming
New eir customers get FREE EU roaming calls and texts + an additional 1GB of FREE roaming data
Can I keep my existing number?
Yes you can keep your existing number when you switch to eir.
All you need to do is select the option to keep your existing number when you are purchasing through our online store. If you have already received your new mobile or SIM, please contact our eir Mobile Customer Care to arrange this for you.
If you are switching from a bill pay service from another mobile provider, please note you will need your previous account number to complete the switch.
If I exceed my mobile plan allowances what will I get charged?
Click the following link to access the full list of eir Mobile plan rates and charges.
Bundled minutes exclude non EU international, premium rate and non-geographic usage. Fair usage policies exist on unlimited components of the bundle.
Handsets subject to availability and prices may vary. eir Mobile: Prices shown for additional mobile plans are subject to customer adding the mobile plan to an existing eir bundle.
FREE EU roaming
All our eir mobile bill pay plans include FREE EU roaming, this means you can use the calls and texts in your bundle as if you were at home. You also get 1GB EU roaming data each month. To see rates charged outside of your allowance click here (eir.ie/roaming)
Unlimited broadband means you and your whole family can shop, stream and download as much as you like and not worry about exceeding a usage limit. Subject to a fair usage cap, don’t worry the usage cap will cover even the largest family.
Unlimited home phone
Depending on which home phone plan you decide on you will get unlimited landline and mobile calls within your bundle. These calls are subject to fair usage cap. Bundled minutes exclude premium rate and non-geographic usage.
Our international calls package included:
Unlimited calls to mobiles and landlines in certain international destinations including Bands 1,2,3,4,5,7 - Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Egypt, Estonia, Georgia, Gibraltar, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Libya, Macedonia, Malta, Moldova, Morocco, Palestine, Romania, Russia, Slovakia, Slovenia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan, Yugoslavia (Serbia & Montenegro). Canada, Great Britain, Isle of Man and Channel Islands Andorra, Belgium, France, Germany, Luxembourg, Monaco, Netherlands. Austria, Czech Republic, Denmark (including Faroe Islands), Finland, Greece, Greenland, Hungary, Iceland, Italy, Liechtenstein, Poland, Portugal (including Azores and Madeira), San Marino, Spain (including Balearic Islands, Canary Islands, and Ceuta), Sweden, Switzerland and Vatican City. Alaska, Canada, Hawaii, U.S.A. Australia (including Tasmania), Christmas Island, Hong Kong, Japan (Including Ryukyu Island), Malaysia, New Zealand, Singapore.
Other useful information
Free Parental control
Our parental controls are router-level controlled: meaning that all devices connected to the home Wi-Fi network will be automatically subject to any blocks set up. Parental control can help you to:
Did you know our best deals are always online?
Have you seen eir on TV advertising that our bundles start from €30 a month? Well guess what, our fantastic bundles are even cheaper if your buy them here on our website. You can save 16% by buying them online. Have a look below:
|Standard Price||Online Exclusive Price|
|eir Mobile 100 + 1Gb Data, efibre broadband and Unlimited home phone UK & Mobile calls||
€30 per month
€25 per month
|That's a saving of over 16% for buying online|
This reduced price is only available online, you won’t get this price over the phone or in our shops.
This offer applies to new eir Fibre superfast fibre broadband bundle customers and is only available online. To avail of this fantastic offer all you need to do is:
FREE Connection for all new eir customers until 31st August 2016.
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