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8 great reasons to choose eir Mobile

Ireland's fastest broadband

Lightning fast broadband speeds of up to 1000Mb

Best price online

We guarantee our best prices are always online

You can rely on us

Trusted by over 1 million customers across Ireland

HD Voice

Enhanced call quality with reduced background noise

4G as standard

The only Irish provider to offer 4G as standard to all our customers

Never slow down

Superfast 3G and 4G data speeds when you need it

An amazing network

We support 14.5 million texts, 15 billion minutes and 51,000 GB of data daily

We have you covered

Stay connected with 99% population coverage across Ireland

eir Mobile network map

Use the map below to check the 2G, 3G and 4G coverage in your area.

Check the map

What's the difference between 4G and 3G?

The big difference is speed. With a 4G enabled phone, you can experience speeds up to 10 times faster than 3G. You can load websites quicker, upload photos faster and wave bye-bye to buffering once and for all.

Find out more

We're setting sport free

Setanta Sports is now eir Sport. And the 6 channel eir Sport pack - including 4 great BT Sport channels - is now completely free when you join eir Broadband.

Enjoy front-row seats to 42 Premier League Games, every Champions League Game and every Europa League Game as well as UFC, Allianz Leagues GAA, Golf, F1 and much more.

Find out more


eir Mobile FAQs

Why order online?

We guarantee our best prices are always online. Save up to 16% when you place your order online.

Who Is RootMetrics?

RootMetrics® is an independent mobile analytics firm that measures mobile network performance and offers insights into the consumer mobile experience. RootMetrics provides data on mobile network performance to help the networks improve and give consumers an end-to-end look at mobile performance. RootMetrics offers its series of RootScore® Reports that show how the networks perform across all the spaces of a consumer's mobile life, as well as its downloadable CoverageMap app. To ensure that RootMetrics testing reflects real-world mobile usage, testing is conducted based on where, when and how consumers use their smartphones most often.

What's a RootScore?

RootMetrics offers a RootScore for each category of performance that we test: Overall, Network Reliability, Network Speed, Data, Call and Text Performance. RootScores offer a simple way to translate thousands or millions of complex data points into clear and easy-to-understand marks of performance. RootScores are designed to reflect a consumer’s experience of network performance and are scaled from 0-100. It's simple: the higher the score, the better the performance.

RootScores approaching the upper limit (100) indicate extraordinary performance. Scores approaching the lower limit (0) represent network performance that would be clearly unacceptable to everyday consumer usage.

No single test determines RootScore results for any performance category. RootScores are calculated from multiple tests that are weighted according to their impact on an end-user’s experience.

How are RootScores calculated?

After the tests are evaluated for accuracy, the results are converted into scores using a proprietary algorithm. Mobile network operator rankings are determined through statistical comparison of RootScores. RootMetrics analyses the operators’ scores to determine when RootScores statistically differ between operators. We then use a standard competition-ranking algorithm to assign each operator a final rank.

Operators with divergent scores are at times determined to be statistically indistinguishable and therefore receive the same rank, and operators with very close scores can receive different final rankings depending on how they compare to other operators' test results.

What's a RootScore Award?

RootScore Awards are granted to the top-performing mobile network operators in each category RootMetrics tests. If two or more operators share the highest rank in the same category by recording statistically indistinguishable results, each operator earns a RootScore Award in that category.

RootMetrics test categories

Overall Performance: A combination of reliability and speed results from data, call, and text testing.

Network Reliability: A holistic look at reliability performance across data, call, and text testing.

Network Speed: A holistic look at speed performance across data testing.

Data Performance: RootMetrics tests reliability and speed during file uploads and downloads, downloading email, and while downloading files that represent loading typical webpages and apps.

Call Performance: RootMetrics tests how reliably each network is able to place and maintain calls.

Text Performance: RootMetrics tests how reliably and quickly consumers can send and receive text messages.

What is the contract length?

All our broadband, TV, mobile and home phone bundles are subject to an 18 months contract.

How will I receive my mobile?

Once your online order has been placed, an eir expert will be in touch to confirm your delivery address. We’ll then deliver your mobile to your door by courier.

Please be aware, orders placed during the weekend or on public holidays mean our eir expert will not in in touch until the next working day.

Can I keep my existing number?

Yes you can keep your existing number when you switch to eir.

All you need to do is select the option to keep your existing number when you are purchasing through our online store. If you have already received your new mobile or SIM, please contact our eir Mobile Customer Care to arrange this for you.

If you are switching from a bill pay service from another mobile provider, please note you will need your previous account number to complete the switch.

Other useful information and promotions explained

Products Explained


Bundled minutes exclude non EU international, premium rate and non-geographic usage. Fair usage policies exist on unlimited components of the bundle.
Handsets subject to availability and prices may vary. eir Mobile: Prices shown for additional mobile plans are subject to customer adding the mobile plan to an existing eir bundle.

FREE EU roaming

All our eir mobile bill pay plans include FREE EU roaming, this means you can use the calls and texts in your bundle as if you were at home. You also get 1GB EU roaming data each month. To see rates charged outside of your allowance click here ( 

Unlimited broadband

Unlimited broadband means you and your whole family can shop, stream and download as much as you like and not worry about exceeding a usage limit. Subject to a fair usage cap, don’t worry the usage cap will cover even the largest family.  

Unlimited home phone

Depending on which home phone plan you decide on you will get unlimited landline and mobile calls within your bundle. These calls are subject to fair usage cap.  Bundled minutes exclude premium rate and non-geographic usage.
Our international calls package included:
Unlimited calls to mobiles and landlines in certain international destinations including Bands 1,2,3,4,5,7 - Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Egypt, Estonia, Georgia, Gibraltar, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Libya, Macedonia, Malta, Moldova, Morocco, Palestine, Romania, Russia, Slovakia, Slovenia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan, Yugoslavia (Serbia & Montenegro). Canada, Great Britain, Isle of Man and Channel Islands Andorra, Belgium, France, Germany, Luxembourg, Monaco, Netherlands. Austria, Czech Republic, Denmark (including Faroe Islands), Finland, Greece, Greenland, Hungary, Iceland, Italy, Liechtenstein, Poland, Portugal (including Azores and Madeira), San Marino, Spain (including Balearic Islands, Canary Islands, and Ceuta), Sweden, Switzerland and Vatican City. Alaska, Canada, Hawaii, U.S.A. Australia (including Tasmania), Christmas Island, Hong Kong, Japan (Including Ryukyu Island), Malaysia, New Zealand, Singapore.

Other useful information

  • Prices include a Direct Debit and self-service discount of €2. Customers signed up to Direct Debit and who register to My eir and paperless billing will maintain this €2 discount on their account. If the customer does not pay by Direct Debit they will be liable to pay an additional €2 for each billing period. Direct Debit is mandatory for online orders.
  • eir Fibre Broadband, eir Fibre Extreme and eir Broadband is subject to availability.
  • Bundles subject to a minimum contract term of 18 months. Early cease charges will apply where service is ceased within the minimum contract period.

Free Parental control

Our parental controls are router-level controlled: meaning that all devices connected to the home Wi-Fi network will be automatically subject to any blocks set up. Parental control can help you to:

  • Protect all family members from inappropriate content
  • Tailor control based on the device or content category so the 18 year old has more freedom than the 10 year old
  • Set up the total number of Internet hours in a day or set specific times of the day when your child can be online
  • Block certain websites or restrict access
  • More information on how to set up can be found here

Promotions Explained

Did you know our best deals are always online?

Have you seen eir on TV advertising that our bundles start from €30 a month? Well guess what, our fantastic bundles are even cheaper if your buy them here on our website. You can save 16% by buying them online. Have a look below:

 Standard PriceOnline Exclusive Price
eir Mobile 100 + 1Gb Data, efibre broadband and Unlimited home phone UK & Mobile calls

€30 per month
for the first 6 months for new customers
€100 thereafter

€25 per month
for the first 6 months  for new customers €100 thereafter

That's a saving of over 16% for buying online

This reduced price is only available online, you won’t get this price over the phone or in our shops.

This offer applies to new eir Fibre superfast fibre broadband bundle customers and is only available online. To avail of this fantastic offer all you need to do is:

  • Be a new eir customer
  • Select to buy the broadband bundle online
  • Check availability
  • Complete your order online

Introductory pricing

  • Find out the full details of our new customer promotional prices, eligibility and terms and conditions, click here.
  • Promotional prices available for new eir customers available until 31/08/16. After the promotion period the pricing will revert to standard bundle price.

Free connection

FREE Connection for all new eir customers until 31st August 2016.

  • If your home previously had an eir home phone line, all line work is in place and you wish to reconnect the connection charge will be FREE (worth €24.00).
  • If your home has never had an eir phone line but all line work is in place, the connection charge will be FREE (worth €49.99).
  • If your home has never had an eir phone line, or all line work is not in place, the connection charge will be FREE (worth €121.93).

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