Statement (5.00pm): 1800 and 1500 numbers impacted by outage

eircom confirms that an incident on our core telephony network  this morning  has impacted approximately 5% of our daily call volumes. The incident resulted in intermittent service that has impacted businesses which use 1800 and 1500 numbers as well as some mobile numbers. Since the issue arose at 10am, we have made progress to restore service for impacted customers in Dublin and the southern half of the country. We have diverted traffic away from problematic points on our network and our engineers continue to work to fully resolve the issue as soon as possible. Calls to 999 and 112 have not been impacted. We apologise to any inconvenience caused to our customers.