eir Customer Announcement

We are changing our terms and conditions in relation to termination of service so that 30 days written notice may be required should you wish to cease service with us. Customers affected by this change may withdraw from existing contracts without penalty within one month of receiving notice, after which time this requirement will be implemented. This written notification can take the form of an email, a letter or a fax. Customers will continue to be charged up to the date the line is ceased.

Understanding Your Rights

All customers affected by the above change may withdraw from existing contracts without penalty within one month of receiving the written notice from eir by calling 1800 245 406.