Cart

How can we help you?

Latest Updates

View all

Customer Care average wait time:
2 mins 21/04/2021

Help me with...

my account

support forms

my services

Just joinedJust joined

My eirMy eir

BillingBilling

GeneralGeneral

Online formsOnline forms

BroadbandBroadband

MobileMobile

eir TVeir TV

eir vision tveir vision tv

LandlineLandline

WebmailWebmail

Our top solutions

Reset Your Webmail Password

Smartphone and internet Devices Help Centre

Boost your broadband speeds

How to fix your broadband connection problems

eir Fibre availability

I can’t log in to my eir

Set up roaming and costs

Managing your plan or offer

First Bill - What to Expect

Bill Payments Explained

Some helpful tutorials

Optimise your WiFi speed

Check out our video containing the top tips for optimising your WiFi speeds.

View all tutorials

The difference between Wireless and Wifi connections

Check out our video and pick up some top tips on the best broadband connection for you

View all tutorials

Using the eir vision programme guide

Using the TV guide, pausing and rewinding live TV

Troubleshooting Broadband & TV problems

Quick tips to help you fix your broadband and tv connection issues

No broadband connection

Quick tips to help you fix your broadband connection issues

New to eir?

Did you know that you can manage your account
and view a breakdown of your bills through my eir?