Billing charges explained
Part period charges
If this is your first bill with eir, there will be a charge for usage that occurred before your first bill was issued. This information is known as Part Period charges and is shown on page 3 of your bill.
To read more about Part Period charges click here.
The standard VAT rate on goods and services is 23%. Your bundle, service, call and other charges will be listed on your bill excluding VAT.
VAT will be added to your overall bill at the end.
If your Direct Debit was returned/unpaid by your bank you will be charged a fee. The charge relates to our bank charges and administration costs. You should contact your bank directly if you have a query on an unpaid Direct Debit.
‘Rental from’ is the period of time your bundle charge covers for the month(s) ahead.
You will be charged a deposit if you have never been an eir customer and are not set up to pay your bill by direct debit.
The deposit will be held for a minimum of 12 months before being applied back onto your account.