Ways to pay
Pay your bill online
There are lots of ways to pay your bill online
- my eir – The quickest way to pay your bill. Most payments will reflect in the balance straight away, but some may take up to 48 hours to show
- Online banking – certain banks allow their customers to set up utility bill payments through their online banking facilities
- The An Post website - mybills.ie
If using online banking or a third party service, please have your eir customer account number to hand
It can take up to 4 days for the money to be taken from your bank account. You can verify the approximate timeframe with your bank.
Pay your bill by Direct Debit
Pay your bill by cheque
Send us a cheque along with the payment slip from your bill made payable to eir and post to:
PO Box 43, Kilrush Co. Clare.
If you pay by cheque, please note it will take 5 working days from the date eir receives your cheque to process the payment and show in your my eir account.
Pay your bill in person
Visit a retail store that displays the Postpoint, Paypoint or Payzone symbol. Please remember to bring your bill with you.
Please allow 48 hours for your payment to reach us and to show up in your my eir account.
Why does my bill show an outstanding amount?
Sometimes a payment doesn't reach us in time to show up on your next bill.
Take a look at your bill and you'll notice the date at the top, which is the date we produced it. If you paid your bill after that date, or just before it, your payment might not show up. Don't worry though, it will be on your next bill.
When a payment has been made against your account it can be seen on the homepage of my eir under "Total payments since last bill" in the "Outstanding Balance" section.
Please note it may take 48 hours for any payments to show, especially if you have paid via post office or through your bank account.