Improve your broadband speed
What is my broadband speed?
If you are an eir customer, you can check your broadband speed here
Your broadband speed can vary for many reasons but there are two main factors which determine your broadband speeds:
- The speed your line can take (which is dependent on where you live, i.e. how close you are to your local eir Fibre cabinet or exchange)
- How your device connects to your broadband (Wi-Fi) or cable. WiFi coverage may reduce with distance from the router.
Try our 10 tips to improve your broadband speed
- Run a speed test to see whether you are getting full speed or not. Disconnect all other devices accessing the wifi network to ensure you are getting a true speed result
- Restart your modem. This will ensure that the modem will pick up the best channel for your WiFi connection
- Is your wifi password protected? A neighbour may be sharing your broadband bandwidth. We’ve create a guide to change your WiFi password here
- Keep your router close to the phone socket. Your modem/router should be as close to the phone socket as possible
- Reposition your router to see if you get better speeds from a new and unobstructed position
- Move any additional Wi-Fi devices (such as baby monitors, cordless phones) away from the modem. This will help reduce interference
- Electrical interference can disrupt your Wifi signal. Try switching everything bar the router off, then do another speed test to see if it makes a difference.
- Try a different channel on your Wifi modem router, find how to do this in the manual for your modem. Choose your modem from the list here.
- Check the speed on other devices if possible. This will determine if you have issue with the broadband speed or the device itself.
- If you experience slow speed on your computer try:
- Clearing the browser’s cache
- Stop automatic updates, they can run in the background and use up a lot of your bandwidth
- Ensure you are using the latest browser. Try upgrading your Internet Explorer, or installing a different one for free: Google Chrome, Mozilla Firefox, Opera, Safari.
- Check your antivirus is up to date and you are fully protected
Finally, try switch from wireless to wired and plugging your device directly into your router using an ethernet cable. If you are still experiencing slow speeds then you may have an issue with your connection. Get in touch with our broadband support team here