Learn how to monitor your broadband usage

How do I check my broadband usage?

You can view a breakdown of your broadband usage in my eir including total uploads, total downloads, usage for the month and historical records.

Is there a limit to my broadband usage, and how much will I be charged if I exceed the limit?

  • eir Broadband Advanced, eir Broadband Solo Advanced and eir Fibre are subject to a monthly usage cap of 30GB; eir Broadband Solo Essential is subject to a monthly usage cap of 2GB.
  • For customers availing of these packages, usage in excess of the caps is charged at €2.03 per GB up to a maximum of €24.40 per month (values inclusive of VAT).
  • eir Fibre (Unlimited) and eir Fibre Extreme packages are subject to a fair usage policy of 1TB (1,000GB) per month. 

Usage in excess if this is subject to a charge of €2.50 for every 10 GB up to a maximum of €100 per month (values inclusive of VAT).

This charging is not applicable to new or updated eir Fibre packages ordered after July 25th 2018. Existing eir Fibre customers may request to update their package, subject to current terms and conditions, by contacting our Customer Care team on 1901.

Further information can be found in our terms and conditions.

Does watching eir vision impact my broadband usage?

No, eir vision does not count towards your monthly broadband usage allowance.

Changing your bundle/plan

If you feel like you current bundle doesn’t suit your needs there are a number of things you can do.

  • You can view your current usage in my eir. If you are interested in changing your plan or adding a new service visit our bundles page.
  • If you're not sure what your next steps are, have a chat with our eir Care team.