Set up WiFi on your device

How do I set up WiFi on different devices?

  • We’ve created a step by step guide help you connect to set up WiFi on a number of different devices
  • View our self-help tutorial here and choose your device from our list

How many devices can connect to Wifi at any one time?

  • You can set up more than 10 devices (tablet, laptop, smartphone etc) at any one time to your eir modem.
  • Please note, your devices will share the broadband bandwidth available on your line.

My WiFi network name appears twice in my list of connections, which should I choose?

  • Almost all new devices support 5GHz wireless connectivity however some older devices may not.
  • 5GHz WiFi network works better because it has less interference with other wireless devices but you may need to be closer to your modem to pick up a connection.
  • We recommend trying both options to determine which works best for you.