Support for your modem

Tips and how to tutorials for your eir fibre box:

Please go to the following link, where you will find step by step guides and tutorials for eir fibre box on the following topics and more:

  • How to install and set up your eir fibre box device
  • Connect the modem to your device via Wi-Fi
  • Troubleshooting tips and advice
  • How to set up Parental control
  • How to manage your setting etc

Tips and tutorials for your F3000 & F2000 Modem:

F3000 modem

Read our F3000 user guide

Please go to the following link, www.eir.ie/modem where you will find step by step guides and tutorials for the F2000 Modem on the following topics and more:

  • How to install and set up your F2000 Modem device
  • Connect the modem to your device via Wi-Fi
  • Troubleshooting tips and advice
  • How to set up Parental control
  • How to manage your setting etc.

my eir Fibre modem is broken, how can I get a replacement?

Please contact eir Technical Support on 1890 260 260 and a replacement modem will be arranged for you. You’ll need to return the old modem and all accessories to eir. Please have your equipment securely packaged and ready for collection when the replacement will be delivered to you by courier.