Change your password & switch to 5GHz

Why does my WiFi network name appear twice in my list of connections?

Our new F3000 & F2000 modem broadcasts its WiFi network on two WiFi frequencies. This means there are two possible ways you can connect your device to your WiFi network.

What will I see?

When setting up your WiFi you may see your WiFi network name appear twice, with one option ending in 2.4GHz and another ending in 5GHz. Only some devices can pick up both frequencies and there are different reasons for picking a particular connection.

Which should I choose?

Generally WiFi devices operate on 2.4GHz, therefore it can be assumed that other WiFi devices in your home such as baby monitors, cordless phones and digital TV signal senders may sometimes interfere with your modem's WiFi signal strength. This can be managed by changing some of your WiFi settings, or by moving these devices away from your modem to reduce interference.

5GHz is a newer way of broadcasting a WiFi signal so you can expect there should be less interference with other WiFi devices should you select this option. However, while you may experience a stronger connection on 5GHz, the frequency wavelength is shorter and you may need to be closer to your modem to pick up a connection. We recommend trying both options to determine which works best in accordance with your home.

How can I switch between 2.4GHz and 5GHz?

Select the WiFi network name ending in 2.4GHz or 5GHz when connecting to WiFi on your device. Our WiFi set-up tutorials will show you how to manage your WiFi settings on different devices. If you cannot see a 5GHz option this means that you cannot connect to this WiFi frequency on your device.

How can I change my WiFi password?

Please follow the steps below to change your WiFi password or visit our device help section

If you are availing of our eir Fibre service:

Note: You must be connected securly to your modem using the WiFi connection or ethernet cable to make these changes

Open your browser, type 192.168.1.254 into your address bar and press enter.

The username required is admin
The password is the same as your WiFi key (printed on the back of your modem router).
The option to change your WiFi password will usually be located on the homepage when you login or in your network settings. Look out for the "wireless LAN" option.


If you are availing of our standard broadband service:


Note: You must be connected securly to your modem using the WiFi connection or ethernet cable to make these changes
Open your browser, type 192.168.1.254 into your address bar and press enter.
Enter eircom@eircom.net as the username
The password is broadband1
The option to change your WiFi password will usually be located on the homepage when you login or in your network settings. Look out for the "wireless LAN" option.

Now simply reconnect all your devices using your new WiFi password.

Where can I find my WiFi password?

You will find the WiFi password, along with the Wireless Network Name (SSID) on the back of your eir Fibre modem, or printed underneath your broadband modem router.