Your installation checklist
Make sure you have provided all eir with all necessary details
- Up to date email address
- Mobile number
- A secondary mobile number if you are not available
Make sure you are at the premises for the duration of your appointment window
If you are not available when the technician calls, you may have to reschedule your appointment
If the installation is taking place at a rented property
Make sure you have permission from the owner or landlord
If you live in an apartment or shared building
You need to contact the management company to arrange access for the technician
Clear any obstructions to overhead wires or blockage in ducting
If there are any trees or other large obstructions, call the Dangerous Plant team who can organise to clear it for you. This team can assist with issues like a leaning or fallen pole, tree removal, loose cabling or damaged manholes. Call the Dangerous Plant team at this number: 1850 245 424
Obstructions may result in the appointment being rescheduled
Make sure you are at the premises for the duration of your appointment window. If you are not available when the technician calls, you may have to reschedule your appointment.
Need to change or reschedule your appointment?
If you wish to change your appointment, you can do so by filling in this form. We will cofirm your rescheduled appointment date and time via text.