Read about Fibre to the Home Installation too
Do I need to get my line connected before placing an order?
Your line does not need to be active to order a service(s) with eir. When you place an order, we will arrange for your line to be connected. This process can take up to 10 working days, but we will endeavour to have you up and running as soon as possible.
Need to change or cancel your order?
To change your installation appointment, simply fill in our online form here or call 1800 303 733. Be sure to have your order number to hand.
What happens during a Fibre to the Home Installation?
Watch this video to see what a typical FTTH installation looks like.
How long does a fibre installation take?
Fibre to the Home installations can take up to four hours.