Ducting documents for Telecom’s service

New underground ducting

eir's standard delivery method for rural fibre to the home installations is to use an overhead line from the nearest pole into the home

If underground ducting is needed instead and there is no existing infrastructure in place, you may need to arrange to install this ducting yourself via a contractor. Guidelines for this process can be found here.

Blocked ducting

Any blockages wioll be identified by a technician when they visit to survey or install the service. A blockage in an existing duct may require a civil engineering contractor to remove or remedy the blockage. Guidelines on how to deal with a blocked duct can be found here.