eir Fibre, Self-installation, Prepay SIMs and Handsets

How will we deliver your equipment?

eir Broadband/Fibre Orders:

The modem will be brought to your home by the technician on the day of your installation appointment. For self-installation of your eir broadband order, the equipment will be delivered by courier.

eir TV Orders:

The eir TV box will be delivered by our delivery partner Fastway once your broadband service is up and running.

Please note that the appointment date provided in your Welcome Email/Letter will be the date that the service activates.

Tracking:

All deliveries can be tracked using the Fastway details sent to you via text message. This text message will also include information on how you can change your delivery date.

When will my equipment / device arrive?

eir TV

Delivered by our delivery partner Fastway within 2 working days once your broadband service is active/installed.


Prepay SIMs

Delivered by standard post within 3 working days. You don't need to sign for these.


Handsets

Delivered by our delivery partner Fastway within 2 working days.