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What is a non-standard installation?

A non-standard installation occurs if there is an issue after the initial appointment and further work is required.

Reasons for a non-standard installation

  • If the premises is more than 50 metres from the fibre distribution point
  • If the installation requires more than one technician
  • If a cherry picker is needed
  • If ducting work needs to be carried out
  • If any obstructions need to be cleared
  • If there is an issue with Licencing Requirements