Home phone call allowance

What to expect

Call charges apply outside of any free call allowance within your bundle.

Call charges depend on the length of the call and may depend on when you make the call.

You can view a breakdown of the charges on our Pricing Page or review an itemised breakdown from your bill each in month in my eir.

Also note that local and national calls included in your bundle, are subject to the ’59 min rule.’ This means that calls are charged after 60 min so we recommend that you hang up after 59 minutes and dial again to avoid being charged.

Changing your bundle/plan

If you feel like you current bundle doesn’t suit your needs there are a number of things you can do.

• You can view your current usage in my eir. If you are interested in changing your plan or adding a new service visit our bundles page or chat to an agent.
• You can try our Bundle Recommender.

If you're not sure what your next steps are, have a chat with our eir Care team.