Call waiting times & Web chat availability


To our customers

We are experiencing a large volume of calls in our customer care call centres which is also affecting availability on Web chat. We are aware that call waiting times are longer than usual and appreciate your patience as your time is valuable to us.

You can access support online, 24 hours a day at or via the "my eir" app. If you wish to chat to a member of our Social Media team, please feel free to contact us on Facebook or Twitter

Our apologies for this inconvenience