Customer Contact centres re opened after Storm Emma Saturday 03/03/18


To all eir customers - 


Our customer contact centre is open today Saturday, March 03 but with limited availability in some departments, due to continued transport disruption.

If you do need to speak with an agent you can also chat online with our Support, Technical and Sales teams here and they will deal with your query.

Alternatively, you can check any account queries on My eir or log any technical issue online here  You can also contact us on our social media channels @eircare or our online community here

If the damaged infrastructure is causing a public safety risk, we ask people to contact us at  1850 245 424 or contact Gardai. 

Our number one priority during this extreme weather is the safety and well-being of all our staff across the country and we appreciate your patience while we work to return full service.

We will continue to update you with any further information here.

Eir Customer Care