Missing credit

Why is my credit going missing?

There could be a number of reasons for this:

  • Your offer may not be active
  • Your offer may have run out
  • Free calls over 59 min will be charged so remember to hang up and dial again to avoid this
  • Have you been roaming? Roaming charges may be applied to your bill if you have used more than your allowance or have been roaming outside of the EU

Calls to voicemail may be charged depending on your priceplan.