How to find your PIN or PUK

How to find your PIN or PUK

Your PIN and PUK are located on the SIM pack you received when you joined.

Your PIN and PUK can also be retrieved by logging in to my eir.

If you don’t have your starter pack or can’t log in to my eir you will need to contact a member of our customer care to retrieve your PUK code.

Our customer care team are available online from 8am to 11pm Monday to Friday and 9am to 6pm, Saturday to Sunday.