What is 4G and where can I get it?
4G (also known as LTE or Long Term Evolution) is the 4th generation mobile network. 2G brought calls and texts, 3G introduced data and now 4G brings speed. It will mean much faster data speeds for smartphones and tablets - up to 10 times faster than 3G.
4G is only available in 4G enabled areas; our network has 96% 4G coverage nationwide and 99% population coverage. Speeds may vary depending on location. Check our network coverage map for more information.
In most cases you should have really good coverage as our network has 96% 4G coverage nationwide. Like all mobile networks, we can’t fully guarantee indoor coverage. Coverage in your house can vary depending on the type of building. For example, if your house is built with thicker materials, or if you’re trying to access the network from a basement you may find it harder to connect to the network.
Our new eir WiFi Calling service lets you use your smartphone to call and text over any WiFi connection. This means that if you have an enabled phone, you can use this service to get great coverage even indoors where there may have been poor connection. Learn more about this new service in our eir WiFi Calling article.
Sometimes your phone can try to stay connected to a cell a little further away from you. Normally, your phone will automatically disconnect from the further away connection and make a better connection to a closer cell. If your phone is switched on all the time it finds it harder to do this, so it’s important to give it a little boost by switching it off every so often.