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What is Premium rate SMS?

 

Premium rate services are provided by private companies for a higher price than ordinary SMS/calls.

Examples of such services are: TV competitions, voting activities and subscription services

Premium SMS's consist of 5 digit numbers and begin with the number 5 e.g. 5XXXX

How to Opt out of Premium rate SMS

Customers can now opt of being able to send premium SMS, for example, to the Late Late Show Competition.

Mobile Customers can opt out by following the below steps:

  1. Texting: PRSMSBAR to 50104
  2. Alternatively go online to speak to one of our webchat agents here

The above bar applies to shortcodes in the ranges 51XXX and 53XXX and applies to messages sent and received.

It can take up to 24 hours for this change to occur.

To Opt In to Premium SMS

Mobile Customers can opt in by:

  1. Text: PRSMSALLOW to 50104

It can take up to 24 hours for this change to occur.