Self Service


my eir is a self service portal that allows you to view and manage your account without the need to get in touch with us.

My eir video - All your account details in one place

  • Pay a bill
  • Set up or amend your direct debit or recurring card payment details
  • Switch on/off paperless billing
  • Download PDF bills
  • Check your payment due date

Manage your account

  • View balance and the last 12 month’s bills
  • Track your usage and out of bundle charges for your current billing period
  • Compare bills
  • View PIN/PUK for mobile and TV
  • View your UAN
  • View your payment history


  • Check mobile services enabled on your account
  • Check your eligibility upgrade
  • Free My eir app for iOS and Android
  • Upgrade eligibility check


  • Change your email address or password
  • Manage directory enquiries and contact preferences
  • View up to 50 eir accounts under the one my eir account
  • Link your Real Rewards card to your eir account
  • Check the status of a fixed line or broadband fault
  • Manage your eir WiFi guest and host settings