Features

Self Service

  • Pay a bill
  • Set up or amend your direct debit or recurring card payment details
  • Switch on/off paperless billing
  • Download PDF bills
  • Check your payment due date

Manage your account

  • View balance and the last 12 month’s bills
  • Track your usage and out of bundle charges for your current billing period
  • Compare bills
  • View PIN/PUK for mobile and TV
  • View your UAN
  • View your payment history

Mobile

  • Check mobile services enabled on your account
  • 400 free webtext
  • Free my eir app for iOS and Android
  • Upgrade eligibility check

Profile

  • Change your email address or password
  • Manage directory enquiries and contact preferences
  • View up to 50 eir accounts under the one my eir account
  • Link your Real Rewards card to your eir account
  • Check the status of a fixed line or broadband fault
  • Manage your eir WiFi guest and host settings