Fix your access to my eir
Password Issues - Forgotten Password / Reset Password
- Click here to reset your password
- Enter your email address and click next
- Click I've forgotten my password
An email will be sent to your email address with details on resetting your password
Username / Email Address Issues - Forgotten Username / Email Address
- Click here to find the username / email address for your my eir account
- Enter your email address
- Solve the Captcha (tick the I'm not a robot box)
- Click Show me my email address
No Account Found - The Forgotten Password / Username options can't find my account
You will need to register your eir account.
- Click here to start the registration process.
- If you still cannot register, get in touch with our customer service team and will assist you with the issue