eir Webmail

Why have I been contacted by email about my eircom.net email account?

You may have received an email about your eircom.net email account if it has not been accessed for over two years.

This suggests that you are no longer using this eircom.net email account. Under our terms and conditions we have the right to delete email accounts that have not been used for 2 years and we have contacted you to let you know that your account will be deleted unless you login and use your account within 60 days of receiving our first email.

We will send two final reminder emails 60 days and 30 days from when your account will be deleted. To keep your account you need to take action before the deadline.

What are the Terms and Conditions of my eircom.net email?

Under our terms and conditions eir reserves the right to suspend, clear down or terminate e-mail addresses and relevant passwords, which are inactive for a period of more than 90 days. Click here to see Section 7.13 of our terms and conditions.

See also Section 5 of the Acceptable Usage policy Full details can be found here.

Why is eir doing this?

We are doing this to ensure compliance with Data Protection Law and in the interests of preserving the integrity and security of all data that eir maintains.

What happens next?

You need to log into your eircom.net email within 60 days of receiving our first email. If you do not log into your eircom.net email address within the next 60 days, your eircom.net email address will be permanently deleted and that email address, including all content, emails and email history associated with that address, will no longer be available. This action is not reversible.

I have received an email that I have 60 days left to access my account. Will I be able to access my eircom.net email account?

Yes, you have 60 days from the date of your email notice to access your eircom.net email address. Your email presence is important to us and we urge you to take immediate action, if you wish to keep your eircom.net email address. If you access your eircom.net email address within 60 days following the date of this email, your email address will not be deleted and will continue to operate as normal.

I have received an email that I have 30 days left to access my account. Will I be able to access my eircom.net email account?

Yes, you can still access your eircom.net email address within the 30 day notice period.  If you do not log in to your eircom.net email address within the next 30 days, your eircom.net email address will be permanently deleted and that email address, including all content, emails and email history associated with that address, will no longer be available. This action is not reversible.

I have received an email that my account will be deleted. Will I be able to access my eircom.net email account?

If you do not log in to your eircom.net email address within the first 60 days of your notice period, your eircom.net email address will be permanently deleted and that email address, including all content, emails and email history associated with that address, will no longer be available. This action is not reversible.

I would like to discuss this with someone in eir?

Click here

Click on the "chat now" button on the right hand side to chat online with one of our team.