Can’t Receive Mail

Ensure that capacity hasn’t been reached

  • Zimbra users receive more storage so try migrating over

Check you have the correct mail settings

  • Click Preferences on the top menu bar
  • Click Mail on the left menu bar
  • Scroll down to Receiving Messages
  • Ensure that there is no email inside Forward a copy to
  • Ensure that the Don’t Keep a local Copy is ticked
  • Scroll back up to the top of the page, click Save