Terms & Conditions
To view our terms and conditions click on the relevant link below.
Please visit business.eir.ie/terms-conditions for our business terms and conditions.
General Terms and Conditions
Other eir terms and conditionsUpgrade Anytime Offer
Cooling Off Period
You may cancel on line and telephone orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.
Independent Dispute Resolution
Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/