Terms & Conditions

To view our terms and conditions click on the relevant link below.

Business Customers

Please visit business.eir.ie/terms-conditions for our business terms and conditions.

Other eir terms and conditions

Samsung Up to €55 Cashback Terms

Win a Huawei P Smart 2019

€34.99 Offer Terms and Conditions

Billpay Upgrade Promotion Terms February 2019

Upgrade to eir fibre broadband now and save €120

Upgrade to eir fibre broadband now and save €150

April - Prepay Upgrade Promo

my eir Terms & Conditions

Move back to eir SIM Offer 2017

Existing customer cashback terms

Existing customers tablet terms

unlimited youtube terms

trip to LA terms and conditions

Family plans terms and conditions

20 euro prepay offer

eir mobile Affinity offer Terms and conditions

eir. let's make possible... campaign terms

Mobile Network Satisfaction Guarantee

eir sport app terms and conditions

Upgrade Anytime Offer

eir Cashback Offer March 2017

eir WiFi Terms and Conditions

eir WiFi Calling Terms and conditions

eir Sport Terms and Conditions

Add Mobile to your eir Broadband Bundle - €40 per month

Add mobile to your bundle offer

Add another mobile to your current fixed + mobile bundle offer

eir Sport Druids Glen competition

eir Social Bundles

eir vision - only available as part of an eir bundle

Limited time offer: FREE Samsung Tablet

Bill pay online 14 day cooling off period 14 June 2014 - 30 June 2015

All Ireland Handset Promotion

Terms and conditions for eir.ie

eir Standard Terms and Conditions of Purchase

New and Existing customer promotions

Our Guarantee - Lowest prices are always online Terms

eir Mobile Business general terms and conditions

eir Business Advantage WiFi

Sky Movies and Sports 6 months Half Price

Setanta Sport and BT Sport Pack

eir Mobile Business Blackberry Express Service

eir Mobile and eir Fixed Special Promotion

eir Mobile Business Bulk Text Service

eir Mobile Business Fair Usage Policy

eir Business Complete Plan Facility

eir TalkTime for Business Facility

eir Inclusive Discount Scheme Facility

eir Value Business Multi Line Plan Facility

eir terms and conditions for ISDN telephone service

eir Store & Share terms and conditions

eir ie terms and conditions

eir conferencing schedule

Unlimited Bundles Savings Comparison


eir Staff Offer Terms and Conditions

Cooling Off Period

eir Mobile Cooling Off

eir Cooling Off

You may cancel on line and telephone orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.

Independent Dispute Resolution

Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/

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