Terms & Conditions
To view our terms and conditions click on the relevant link below.
Business Customers
Please visit business.eir.ie/terms-conditions for our business terms and conditions.
Exclusive Online offers
€75 Off Your Bill When You Buy Broadband Online
€50 Credit on Bill Offer Retail Weekend Promotion Terms and Condition
€50 Off Your Bill When You Buy Broadband Online
FREE eir TABLET eir Broadband bundle March 2019 offer
Broadband January 2019 Sale Promotion Terms
Upgrade to eir fibre broadband and save €120 July 2018
General Terms and Conditions
March 2020 Prepay Winback Promotion
€50 Credit on Bill Offer - One Big Switch Terms and Conditions
Mobile Broadband Terms and Conditions
February 2020 upgrade tariff promotion
SIMO to Handset Offer February 2020
€29.99 x 12 months Broadband New Customer Offer
Add Broadband Promo February 2020
February 2020 - Prepay Upgrade Promo
eir Mobile Prepay Top Up Direct Service Competition February 2020
February 2020 early upgrade promotion
January 2020 eir Mobile Prepay Winback Promo
January 2020 Prepay Upgrade Promotion
eir Fixed Christmas Competition
Black Friday Upgrade Promotion 2019
Amazon Prime Video Terms and Conditions
For Life Offer Terms and Conditions
BT Sport / Premier Sport / Sky Sport / Sky Cinema Promotion
Broadband Retail Bonus Bill Credit Terms and Conditions
eir General Terms and Conditions
Samsung Galaxy A50 add eir mobile offer
New Customer eir Broadband Offer – Save €120
Free accessory bundle with Samsung Galaxy S8 offer
Samsung Blue Reward Terms and Conditions
Broadband Terms and Conditions
Multi Product Bundles Terms and Conditions
Business TalkPhone Terms and Conditions
eir Telephone Terms and Conditions
eir TV app terms and conditions
eir TV Just Mobile App Terms and Conditions
eir vision Terms and Conditions
eir mobile Terms and Conditions
eir movies Terms and Conditions
eir Broadband Talk Terms and Conditions
Add mobile to FTTH bundle November 2018 terms and conditions
Other eir terms and conditions
eir Mobile Easter Competition April 2020
eir Mobile Prepay Top Up Direct Feb 2020
Existing Customer Stand Alone Broadband Offer (December 2019)
Christmas 2019 - eir Mobile Prepay Upgrade Promo
Online SIM Only in a bundle €10 x 12 month offer (July 2019)
Samsung Up to €55 Cashback Terms
€34.99 Offer Terms and Conditions
Billpay Upgrade Promotion Terms February 2019
Upgrade to eir fibre broadband now and save €120
Upgrade to eir fibre broadband now and save €150
Echo Dot Fibre to the Home Portlaoise Retail Offer Terms€50 Credit on Bill Offer Tallaght Retail Fibre to the Home Terms
Move back to eir SIM Offer 2017
Existing customer cashback terms
Existing customers tablet terms
trip to LA terms and conditions
Family plans terms and conditions
eir mobile Affinity offer Terms and conditions
eir. let's make possible... campaign terms
Mobile Network Satisfaction Guarantee
eir tv app terms and conditions for eir sport subscription customers
Upgrade Anytime Offereir WiFi Calling Terms and conditions
eir Sport Terms and Conditions
Add Mobile to your eir Broadband Bundle - €40 per month
Add mobile to your bundle offer
Add another mobile to your current fixed + mobile bundle offer
eir Sport Druids Glen competition
eir vision - only available as part of an eir bundle
Limited time offer: FREE Samsung Tablet
Bill pay online 14 day cooling off period 14 June 2014 - 30 June 2015
Terms and conditions for eir.ie
eir Standard Terms and Conditions of Purchase
New and Existing customer promotions
Our Guarantee - Lowest prices are always online Terms
eir Mobile Business general terms and conditions
eir Mobile Bill Pay Plan - Standard T&C's
eir Mobile SIM Only Plans – Standard T&C's
Sky Movies and Sports 6 months Half Price
Setanta Sport and BT Sport Pack
eir Mobile Business Blackberry Express Service
eir Mobile and eir Fixed Special Promotion
eir Mobile Business Bulk Text Service
eir Mobile Business Fair Usage Policy
eir Business Complete Plan Facility
eir TalkTime for Business Facility
eir Inclusive Discount Scheme Facility
eir Value Business Multi Line Plan Facility
eir terms and conditions for ISDN telephone service
eir Store & Share terms and conditions
Unlimited Bundles Savings Comparison
eir Staff Offer Terms and Conditions
Association of eircom Pensioners Offer terms
Small Business Terms and Conditions
Business Multi Product Bundles
SMB New Bundle SIM Only Promotion
Affinity Offer (NGMC) Dec 2019
Cooling Off Period
You may cancel on line and telephone orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.
Independent Dispute Resolution
Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/
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