Terms & Conditions

To view our terms and conditions click on the relevant link below.

Business Customers

Please visit business.eir.ie/terms-conditions for our business terms and conditions.


General Terms and Conditions

eir SIM Only 12 month promotional offers

Prepay Upgrade Promo December 2020

Prepay Winback Promo December 2020

eir Mobile Christmas Competition

€50 on Account Credit Offer - Once Installed and Activated

eir Prepay Black Friday 2020 Competition Terms and Conditions

eir Mobile €20 Bonus Credit Offer November 2020

eir Mobile Winback Prepay Promotion October 2020

eir Mobile Prepay Competition October 2020

Samsung A51 & A51 5G Speaker October 2020

October 2020 Prepay Upgrade Promo

September 2020 Prepay Winback Promo

Add Broadband Promotion August 2020

August 2020 - eir Mobile Prepay Winback Promo

eir Mobile Prepay Top Up Direct Service Competition August 2020

July 2020 Prepay Winback Promotion Terms and Conditions

€50 Credit on Bill Offer Online Terms and Conditions

€29.99 x 6 months Broadband New Customer Offer

eir TV one month free promotion July 2020

July 2020 Prepay Upgrade Promo

Now TV Sports Extra pass Offer Oct '20

eir Mobile Prepay Summer Offer Terms

Winback half price SIM Only for 12 months (May 2020)

eir TV One Month Free Promotion

NOW TV 2 Month Sky Cinema Pass for €10 Offer

Sky Sports - BT Sport - Premier Sports - September 2020 Add-on €20 X 6 months promotion

Sky Sports - BT Sport - Premier Sports - September 2020 Add-on €40 X 6 months promotion

June 2020 Prepay Upgrade Promotion

May 2020 Add Broadband Promotion

May 2020 Prepay Winback Promotion

May 2020 Prepay Upgrade Promotion

March 2020 Prepay Winback Promotion

€50 Credit on Bill Offer - One Big Switch Terms and Conditions

Mobile Broadband Terms and Conditions

February 2020 upgrade tariff promotion

SIMO to Handset Offer February 2020

€29.99 x 12 months Broadband New Customer Offer

Add Broadband Promo February 2020

February 2020 - Prepay Upgrade Promo

eir Mobile Prepay Top Up Direct Service Competition February 2020

February 2020 early upgrade promotion

January 2020 eir Mobile Prepay Winback Promo

January 2020 Prepay Upgrade Promotion

eir Fixed Christmas Competition

Switch and saver terms

Black Friday Upgrade Promotion 2019

Amazon Prime Video Terms and Conditions

For Life Offer Terms and Conditions

BT Sport / Premier Sport / Sky Sport / Sky Cinema Promotion

No Limits Data Competition

Broadband Retail Bonus Bill Credit Terms and Conditions

eir General Terms and Conditions

Samsung Galaxy A50 add eir mobile offer

New Customer eir Broadband Offer – Save €120

Free accessory bundle with Samsung Galaxy S8 offer

Samsung Blue Reward Terms and Conditions

Broadband Terms and Conditions

Multi Product Bundles Terms and Conditions

Business TalkPhone Terms and Conditions

eir Telephone Terms and Conditions

eir TV terms and conditions

eir TV app terms and conditions

eir TV Just Mobile App Terms and Conditions

Prepay Updates - Base rates and NLD

Prepay Updates - €10 Unlimited Calls

eir vision Terms and Conditions

eir mobile Terms and Conditions

eir movies Terms and Conditions

eir Broadband Talk Terms and Conditions

Add mobile to FTTH bundle November 2018 terms and conditions

Other eir terms and conditions

Samsung Galaxy S20 FE Free Gift Promotion

Samsung Watch Active Promotion September 2020

Pre Order Note 20 & Note 20 Ultra Promotion

Samsung Electronics (UK Limited) Back to School GWP Promotion

eir Mobile Easter Competition April 2020

eir Mobile Prepay Top Up Direct Feb 2020

Loyalty Cease SMS

Existing Customer Stand Alone Broadband Offer (December 2019)

Christmas 2019 - eir Mobile Prepay Upgrade Promo

Upgrade Offer September 2019

Online SIM Only in a bundle €10 x 12 month offer (July 2019)

Samsung Up to €55 Cashback Terms

Win a Huawei P Smart 2019

€34.99 Offer Terms and Conditions

Billpay Upgrade Promotion Terms February 2019

Upgrade to eir fibre broadband now and save €120

Upgrade to eir fibre broadband now and save €150

Echo Dot Fibre to the Home Portlaoise Retail Offer Terms

€50 Credit on Bill Offer Tallaght Retail Fibre to the Home Terms

April - Prepay Upgrade Promo

my eir Terms & Conditions

Move back to eir SIM Offer 2017

Existing customer cashback terms

Existing customers tablet terms

unlimited youtube terms

trip to LA terms and conditions

Family plans terms and conditions

20 euro prepay offer

eir mobile Affinity offer Terms and conditions

eir. let's make possible... campaign terms

Mobile Network Satisfaction Guarantee

eir tv app terms and conditions for eir sport subscription customers

Upgrade Anytime Offer

eir Cashback Offer March 2017

eir WiFi Terms and Conditions

eir WiFi Calling Terms and conditions

eir Sport Terms and Conditions

Add Mobile to your eir Broadband Bundle - €40 per month

Add mobile to your bundle offer

Add another mobile to your current fixed + mobile bundle offer

eir Sport Druids Glen competition

eir Social Bundles

eir vision - only available as part of an eir bundle

Limited time offer: FREE Samsung Tablet

Bill pay online 14 day cooling off period 14 June 2014 - 30 June 2015

All Ireland Handset Promotion

Terms and conditions for eir.ie

eir Standard Terms and Conditions of Purchase

New and Existing customer promotions

Our Guarantee - Lowest prices are always online Terms

eir Mobile Business general terms and conditions

eir Mobile Bill Pay Plan - Standard T&C's

eir Mobile SIM Only Plans – Standard T&C's

eir Business Advantage WiFi

Sky Movies and Sports 6 months Half Price

Setanta Sport and BT Sport Pack

eir Mobile Business Blackberry Express Service

eir Mobile and eir Fixed Special Promotion

eir Mobile Business Bulk Text Service

eir Mobile Business Fair Usage Policy

eir Business Complete Plan Facility

eir TalkTime for Business Facility

eir Inclusive Discount Scheme Facility

eir Value Business Multi Line Plan Facility

eir terms and conditions for ISDN telephone service

eir Store & Share terms and conditions

eircom.net terms and conditions

eir conferencing schedule

Unlimited Bundles Savings Comparison


eir Staff Offer December 2020 - General Terms and Conditions

Association of eircom Pensioners Offer terms


Small Business Terms and Conditions

Gigabit Fibre Free Installation for existing customers

SMB New SIM Only Promotion

Business Multi Product Bundles

SMB New Bundle SIM Only Promotion

Affinity Offer (NGMC) Dec 2019


Cooling Off Period

eir Mobile Cooling Off

eir Cooling Off

You may cancel on line and telephone orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.

Independent Dispute Resolution

Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/

eir Mobile