Terms & Conditions

To view our terms and conditions click on the relevant link below.

Business Customers

Please visit business.eir.ie/terms-conditions for our business terms and conditions.

Other eir terms and conditions

Sky Cinema half price 12 month promotion

Guest WiFi terms & conditions

Back to school bonus

Premiership Jersey Competition 290816

Pokemon Go Terms

eir Sport Druids Glen competition

eir Social Bundle Offer June 2016

eir Home Broadband 4G 100GB, ("The Offer")

eir Home Broadband 4G 250GB, ("The Offer")

eir Home Broadband 4G, ("The Offer")

eir vision - only available as part of an eir bundle

Limited time offer: FREE Samsung Tablet

Black Friday and Cyber Monday Sale

12 months half price Sky promotion

6 months half price Sky promotion

Christmas Competition

Bill pay online 14 day cooling off period 14 June 2014 - 30 June 2015

All Ireland Handset Promotion

eir General Terms and Conditions

Terms and conditions for eir.ie

eir Standard Terms and Conditions of Purchase

Samsung Galaxy Tab 4 Studyhub Competition

Limited time offer - €50 cashback explained

New and Existing customer promotions

Our Guarantee - Lowest prices are always online Terms.

eir Mobile Business general terms and conditions

eir Mobile Broadband terms and conditions

eir Business Advantage WiFi

Sky Movies and Sports 6 months Half Price

Setanta Sport and BT Sport Pack

eir Mobile Business Blackberry Express Service

eir Mobile and eir Fixed Special Promotion

eir Mobile Business Bulk Text Service

eir Mobile Business Fair Usage Policy

eir Business Complete Plan Facility

eir TalkTime for Business Facility

eir Value Business Plan Facility

eir Inclusive Discount Scheme Facility

eir Value Business Multi Line Plan Facility

eir Terms and Conditions for Telephone Service

eir terms and conditions for ISDN telephone service

eir broadband standard terms and conditions

eir Store & Share terms and conditions

eir ie terms and conditions

eSecurity terms and conditions

eir conferencing schedule

On Demand Terms and Conditions

Unlimited Bundles Savings Comparison


Existing Customer Offers

Take a look at our Existing Customer Offers

Cooling Off Period

eir Mobile Cooling Off

eir Cooling Off

You may cancel on line and telephone orders within 14 calendar days of the date of your order. Please see the Cancellation Form here to cancel your order.

Independent Dispute Resolution

Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/

eir Mobile