Terms & Conditions
To view our terms and conditions click on the relevant link below.
Business Customers
Please visit business.eir.ie/terms-conditions for our business terms and conditions.
General Terms and Conditions
Broadband Retail Bonus Bill Credit Terms and Conditions
eir General Terms and Conditions
Samsung Galaxy A50 add eir mobile offer
New Customer eir Broadband Offer – Save €120
Free accessory bundle with Samsung Galaxy S8 offer
Samsung Blue Reward Terms and Conditions
Broadband Terms and Conditions
Multi Product Bundles Terms and Conditions
Business TalkPhone Terms and Conditions
eir Telephone Terms and Conditions
eir vision Terms and Conditions
eir mobile Terms and Conditions
eir movies Terms and Conditions
eir Broadband Talk Terms and Conditions
Add mobile to FTTH bundle November 2018 terms and conditions
Other eir terms and conditions
Samsung Up to €55 Cashback Terms
€34.99 Offer Terms and Conditions
Billpay Upgrade Promotion Terms February 2019
Upgrade to eir fibre broadband now and save €120
Upgrade to eir fibre broadband now and save €150
Move back to eir SIM Offer 2017
Existing customer cashback terms
Existing customers tablet terms
trip to LA terms and conditions
Family plans terms and conditions
eir mobile Affinity offer Terms and conditions
eir. let's make possible... campaign terms
Mobile Network Satisfaction Guarantee
eir sport app terms and conditions
Upgrade Anytime Offereir WiFi Calling Terms and conditions
eir Sport Terms and Conditions
Add Mobile to your eir Broadband Bundle - €40 per month
Add mobile to your bundle offer
Add another mobile to your current fixed + mobile bundle offer
eir Sport Druids Glen competition
eir vision - only available as part of an eir bundle
Limited time offer: FREE Samsung Tablet
Bill pay online 14 day cooling off period 14 June 2014 - 30 June 2015
Terms and conditions for eir.ie
eir Standard Terms and Conditions of Purchase
New and Existing customer promotions
Our Guarantee - Lowest prices are always online Terms
eir Mobile Business general terms and conditions
Sky Movies and Sports 6 months Half Price
Setanta Sport and BT Sport Pack
eir Mobile Business Blackberry Express Service
eir Mobile and eir Fixed Special Promotion
eir Mobile Business Bulk Text Service
eir Mobile Business Fair Usage Policy
eir Business Complete Plan Facility
eir TalkTime for Business Facility
eir Inclusive Discount Scheme Facility
eir Value Business Multi Line Plan Facility
eir terms and conditions for ISDN telephone service
eir Store & Share terms and conditions
Unlimited Bundles Savings Comparison
eir Staff Offer Terms and Conditions
Cooling Off Period
You may cancel on line and telephone orders within 14 calendar days following receipt of your goods, or in the case of services, from the date your service was installed. Please see the Cancellation Form here to cancel your order.
Independent Dispute Resolution
Under EU Regulations Consumers who have a complaint about goods or services purchased on-line have a right to refer their complaint to an independent dispute resolution agency via the following link: http://ec.europa.eu/consumers/odr/
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