Switching or Changing Service Provider
Switch to eir in three easy steps
Select your eir vision bundle
Great value TV bundles including home phone and fibre broadband available from €35 a month.
Tell us your UAN
The UAN or Universal Account Number is an 8 digit number usually at the top of your current bill. UPC customers need their phone number and account number. How to get it
That's it, we'll do the rest
We will contact you within 3 working days to confirm when we’ll set-up or install your service. Any questions? Visit the Joining eir support page
Reasons to switch
eir offer great value bundles starting from just €35 a month - by buying in a bundle you can get great savings.
View our bundles today
We offer the widest range of products and bundles to suit all our customers' needs. Including fibre broadband, home phone, mobile and TV.
Check out our great value bundles
eir fibre: Experience ultrafast fibre broadband on eir
Discover a whole new world of entertainment with eir vision and enjoy 50+ great channels including all the family’s favourites. View all channels and add-ons
Frequently Asked Questions
It is open to all new and existing eir vision customers who do not already have Sky Sports and Sky Movies. Please contact us on 1901 and one of our agents will be happy to set you up. Billing for the service will start automatically. 1 month for free when you sign up online. The monthly charge will be €46 in month 2. If you wish to cancel at any time during the free period please contact 1901.
We will move you to a new bundle with your TV service added to your eir fibre and Voice package. We will enter you into a new 18 month contract and remember, you will receive your first 6 months of eir vision essential pack free of charge! If you have any further questions about what happens to your existing pack, call our customer service team on 1800 303 472.
Yes. As it's a brand new bundle, you will enter a new contract for 18 months.
Check when eir vision will be available in my area
Yes, we have ensured that switching is easy and seamless. We will send you a switching pack which explains the whole process.
Yes, whichever channels you subscribe to will be available on all your eir vision boxes. A small number of customers may not be able to receive HD channels in all rooms - we will advise you of that when you order.
When the eir technician installs eir vision, he will disconnect your Sky box should you wish. We will not take your dish off the wall, although this is something that you can do as you will no longer need it to receive TV.
Powered by eir fibre's superfast broadband, you can expect eir vision to deliver stunning, high quality picture and sound on both standard definition programmes and those that are available in high definition.
Subtitles are available on RTÉ1 & RTÉ2 and other selected channels.
The eir vision+ box is an elegant, compact design that measures 210x200x45mm. It's smaller than similar equipment from other providers, allowing you more space and making for a stylish addition to your TV stand. You can view the full eir vision+ box specifications here
No, eir vision customers are not required to pay a deposit.
Yes. In order for us to keep administration costs down and offer you the best value possible, we ask eir vision customers to pay by Direct Debit.