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Frequently asked questions

  • Subject to availability. Unlimited elements subject to fair use. Mandatory direct debit. Early cease charges apply. Offer is only available to eligible new eir residential customer. ‘Up to €420 savings claim’ is based on Virgin Media customers who have Virgin Media’s 500Mb Broadband plan with a standard price of €35 p/m for 12 months (€70 p/m thereafter) and are outside of their initial 12 month contract term and who switch to eir’s 500Mb FTTH broadband product for €34.99 p/m on a 12 month contract (€75.99 p/m thereafter). Virgin Media comparison correct as of 12/02/24.

  • €100 Bill Credit (Credit on your eir account) is available to new eir residential broadband customers who sign up between 07/03/24– 29/04/24 via eir.ie only. Eligibility is subject to all elements of the broadband bundle being active for at least 14 days and the broadband installation fully completed by 22nd of July 2024. Eligible Customers will receive their bill credit (excluding any additional add-ons or additional services) which will show on their June of July 2024 bill once the full bundle is active and outside the standard 14 day cooling off period. Eligible customers are not entitled to exchange their bill credit for cash. eir reserves the right to change any aspect of this Promotion or to withdraw it at any time during the offer period if it deems it to be expedient. eir reserves the right to amend or vary these Promotion terms and conditions at any time without notice. For Promotion terms see reference on Pricing Offers/ Promotions at eir.ie/pricing. For all other details, terms & fair usage, see eir.ie. For full terms & conditions, see PO214 here.

  • An activation fee of €49.99 is waived on all 12 month and 24 month broadband bundles. A once off installation fee of €99.99 applies to all 12 month FTTH broadband bundles but is waived for broadband bundles sold via eir.ie. Installation fees are waived on 24 month broadband bundles.

  • €50 Bill Credit (Credit on your eir account) is available to new eir residential broadband customers who sign up between 07/03/24– 29/04/24 excluding eir.ie. Eligibility is subject to all elements of the broadband bundle being active for at least 14 days and the broadband installation fully completed by 22nd of July 2024. Eligible Customers will receive their bill credit (excluding any additional add-ons or additional services) which will show on their June or July 2024 bill once the full bundle is active and outside the standard 14 day cooling off period. Eligible customers are not entitled to exchange their bill credit for cash. eir reserves the right to change any aspect of this Promotion or to withdraw it at any time during the offer period if it deems it to be expedient. eir reserves the right to amend or vary these Promotion terms and conditions at any time without notice. For Promotion terms see reference on Pricing Offers/ Promotions at eir.ie/pricing. For all other details, terms & fair usage, see eir.ie. For full terms & conditions, see PO214 here.

Monthly cost