You have ultimate control over your data. Learn how you can manage it and control how it's used.

We want to help you understand how you can manage your data, your contact preferences.

How do I opt out of direct marketing?

  • Via my eir: on your mobile, computer, tablet or the my eir app. Find the opt-out button by clicking on the 'contact preferences' section.
  • Live chat with our eir team on eir.ie/chat
  • Call our customer service team:
  • 1901 – broadband and landline customers
  • 1905 – eir mobile customers
  • 1800 601 701 – eir small business customers
  • 0818 203 040 – eir sport subscribers on the Sky satellite TV service.
  • Go in-store

You can also opt out using the link or text option at the bottom of any marketing email or text you receive from us.

How do I register for my eir?

All you need to register for my eir is your eir account number and your home phone or broadband reference number. Then simply click here  and we'll take you through the process.

Communications you will always receive from us

We want to make sure you are kept up to date on all information relevant to your account. That's why you cannot opt out of receiving messages related to billing, usage and general service messages.

Can I access my data?

If you want to get a copy of your personal data we hold, simply print out the form below and send it to us by post to:
Data Protection Office
eir
1 Heuston South Quarter
St John’s road
D08 A9RT

or email the completed form to dataaccessrequest@eir.ie.

Any other questions?

If you would like to discuss your other GDPR rights please contact us at:

  • Live chat with our eir team on eir.ie/chat
  • Call our customer service team:
  • 1901 – broadband and landline customers
  • 1905 - eir mobile customers
  • 1800 601 701 – eir small business customers
  • 0818 203 040 – eir sport subscribers on the Sky satellite TV service.