Why set up a callback with our online sales team?
If you've been looking at the different options for our fantastic eir products and exclusive online deals but want to speak with someone about your order, a member of our sales team will be in touch to answer any queries that you might have about which is the best product for you, or what you need to go ahead with the order. So you can easily shop online with eir.
When will I expect my sales call-back?
We will aim to call you back within 1 working day – in some cases we may email you to arrange your call-back request.
What happens if I miss my sales call-back request?
Don’t worry, we will email you to re-arrange your sales call-back request!
Do I need information when you call me?
We will require some personal information from you depending on your order type! Don’t worry; a member of our online sales team will discuss this with you when we call you.
What broadband speed can I avail of?
Simply enter your phone number or address on our checker by clicking here and we will check what broadband is available at your home.
When will my address be enabled for eir fibre broadband?
Simply check our eir fibre rollout and coverage by clicking here
I want the get a phone line installed so I get service from another provider, how do I do this?
We recently noticed other service providers advising customers that they can only provide
service if the line is first installed by eir and to apply directly on www.eir.ie for
installation.
This is untrue, it is your chosen service providers responsibility to manage
your line installation on your behalf, please don't let them shirk their responsibility.
But since you're here, why not take a look at our
great value bundles. We might have something that's more suitable and don't worry,
we'll never send you elsewhere to get your line installed.